The downside of communication: Complaining circles in group discussions

N.K. Lehmann-Willenbrock, S. Kauffeld

    Research output: Chapter in Book / Report / Conference proceedingChapterAcademic

    84 Downloads (Pure)
    Original languageEnglish
    Title of host publicationThe handbook for working with difficult groups: How they are difficult, why they are difficult, what you can do
    EditorsS. Schuman
    Place of PublicationSan Francisco
    PublisherJossey-Bass/Wiley
    Pages33-54
    Publication statusPublished - 2010

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