TY - GEN
T1 - The Effects of Standardization on IS Architecture Complexity
AU - Jochemsen, Erik
AU - van den Hooff, Bart
AU - Plomp, Marijn
AU - Rezazade Mehrizi, Mohammad
PY - 2021
Y1 - 2021
N2 - Organizations face increasing complexity in their Information Systems (IS), which have many different components and interactions. Standardization of IS seeks to reduce the variety of components and is expected to reduce IS complexity. From a static and structural perspective, this seems logical, but what are the effects of IS standardization if we consider the dynamic character of IS complexity? We analyze two comparable cas es to examine the effects of IS standardization in reducing IS complexity. Our study shows that standardization within the infrastructure of the technology layer can be an effective intervention to reduce IS complexity. Yet, it can also cause new types of complexity. The findings suggest that the level of decoupling between the components of the system is important and that an incremental standardization approach supports the process of understanding the emergent behavior of (complex) systems during standar dization.
AB - Organizations face increasing complexity in their Information Systems (IS), which have many different components and interactions. Standardization of IS seeks to reduce the variety of components and is expected to reduce IS complexity. From a static and structural perspective, this seems logical, but what are the effects of IS standardization if we consider the dynamic character of IS complexity? We analyze two comparable cas es to examine the effects of IS standardization in reducing IS complexity. Our study shows that standardization within the infrastructure of the technology layer can be an effective intervention to reduce IS complexity. Yet, it can also cause new types of complexity. The findings suggest that the level of decoupling between the components of the system is important and that an incremental standardization approach supports the process of understanding the emergent behavior of (complex) systems during standar dization.
M3 - Conference contribution
T3 - ECIS Research Papers
BT - ECIS 2021 - 29TH EUROPEAN CONFERENCE ON INFORMATION SYSTEM
T2 - ECIS 2021 Marrakech - 29th European Conference on Information Systems
Y2 - 14 June 2021 through 16 June 2021
ER -