The Effects of Standardization on IS Architecture Complexity

Erik Jochemsen*, Bart van den Hooff, Marijn Plomp, Mohammad Rezazade Mehrizi

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Organizations face increasing complexity in their Information Systems (IS), which have many different components and interactions. Standardization of IS seeks to reduce the variety of components and is expected to reduce IS complexity. From a static and structural perspective, this seems logical, but what are the effects of IS standardization if we consider the dynamic character of IS complexity? We analyze two comparable cas es to examine the effects of IS standardization in reducing IS complexity. Our study shows that standardization within the infrastructure of the technology layer can be an effective intervention to reduce IS complexity. Yet, it can also cause new types of complexity. The findings suggest that the level of decoupling between the components of the system is important and that an incremental standardization approach supports the process of understanding the emergent behavior of (complex) systems during standar dization.
Original languageEnglish
Title of host publicationECIS 2021 - 29TH EUROPEAN CONFERENCE ON INFORMATION SYSTEM
Subtitle of host publication[Proceedings]
Publication statusPublished - 2021
EventECIS 2021 Marrakech - 29th European Conference on Information Systems -
Duration: 14 Jun 202116 Jun 2021

Publication series

NameECIS Research Papers
Volume102

Conference

ConferenceECIS 2021 Marrakech - 29th European Conference on Information Systems
Period14/06/2116/06/21

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