The future of organizational trust research: A content-analytic synthesis of scholarly recommendations and review of recent developments

Bart A. De Jong, David P. Kroon, Oliver Schilke

Research output: Chapter in Book / Report / Conference proceedingChapterAcademicpeer-review

Abstract

This chapter contributes to defining a common research agenda on organizational trust, first by content-analyzing scholarly recommendations for future research published between 2007 and 2011 across 347 articles and 58 social science journals and second by reviewing the latest developments in trust research published between 2012 and 2015 across 111 articles and 31 top-tier management journals. This content analysis of scholarly recommendations yields an emergent organizing framework that offers systematic insight into the trust community's beliefs about how the field should move forward, while the review of the latest developments in the field provide insight into whether these recommendations have recently been followed up on, or whether research has developed in previously unanticipated directions. The chapter concludes with suggestions on how individual researchers and the trust community as a whole can use and build on these findings to help advance the field.

Original languageEnglish
Title of host publicationTrust in Social Dilemmas
EditorsP.A.M. van Lange, B. Rockenbach, T. Yamagishi
PublisherThe Oxford University Press
Pages173-194
Number of pages22
ISBN (Electronic)9780190630812
ISBN (Print)9780190630782
Publication statusPublished - 2017

Bibliographical note

Publisher Copyright:
© Oxford University Press 2017. All rights reserved.

Copyright:
Copyright 2019 Elsevier B.V., All rights reserved.

Keywords

  • Community beliefs
  • Content analysis
  • Management
  • Organizational trust
  • Organizations

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