The Impact of Prior Knowledge on Searching in Software Documentation

K.A. de Graaf; P. Liang; A. Tang; J.C. Vliet

doi:10.1145/2644866.2644878

The Impact of Prior Knowledge on Searching in Software Documentation

K.A. de Graaf, P. Liang, A. Tang, J.C. Vliet

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

Software documents are used to capture and communicate knowledge in software projects. It is important that this knowledge can be retrieved efficiently and effectively, to prevent wasted time and errors that negatively affect the quality of software. In this paper we investigate how software professionals search for knowledge in documentation. We studied the search behaviour of professionals in industry. Prior knowledge helps professionals to search software documents efficiently and effectively. However, it can also misguide professionals to an incomplete search.

Original language	English
Title of host publication	Proceedings of the 14th ACM Symposium on Document Engineering (DocEng)
Publisher	ACM
Pages	189-198
DOIs	https://doi.org/10.1145/2644866.2644878
Publication status	Published - 2014
Event	The 14th ACM Symposium on Document Engineering (DocEng) - Duration: 16 Sep 2014 → 19 Sep 2014

Conference

Conference	The 14th ACM Symposium on Document Engineering (DocEng)
Period	16/09/14 → 19/09/14

Access to Document

10.1145/2644866.2644878

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title = "The Impact of Prior Knowledge on Searching in Software Documentation",

abstract = "Software documents are used to capture and communicate knowledge in software projects. It is important that this knowledge can be retrieved efficiently and effectively, to prevent wasted time and errors that negatively affect the quality of software. In this paper we investigate how software professionals search for knowledge in documentation. We studied the search behaviour of professionals in industry. Prior knowledge helps professionals to search software documents efficiently and effectively. However, it can also misguide professionals to an incomplete search.",

author = "{de Graaf}, K.A. and P. Liang and A. Tang and J.C. Vliet",

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AB - Software documents are used to capture and communicate knowledge in software projects. It is important that this knowledge can be retrieved efficiently and effectively, to prevent wasted time and errors that negatively affect the quality of software. In this paper we investigate how software professionals search for knowledge in documentation. We studied the search behaviour of professionals in industry. Prior knowledge helps professionals to search software documents efficiently and effectively. However, it can also misguide professionals to an incomplete search.

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