Towards a Software Product Management Framework for the Brazilian federal universities

Ana Klyssia Martins Vasconcelos, Inge Van Der Weerd, Alberto Dumont Alves Oliveira, Marcelo Medeiros Eler

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Studies have shown that most Brazilian federal universities do not fully comply with e-government standards and fail to deliver software that meets the requirements and expectations coming from different sources at the same time: stakeholders, institutions, and the federal government. One of the main issue in this scenario is the great effort spent on the development of tailor made software instead of standard products meant for a wider range of customers, such as product lines, for instance, specially because many institutions face problems related to increasing demand and technical staff shortage. Software Product Management (SPM) is a discipline proposed to govern software products to ensure that business goals are achieved and resources are responsibly utilized. Since federal institutions can benefit from such type of management strategy, we present an investigation aiming to understand the main differences between the actors and business processes proposed in SPM reference models and those present in public universities when it comes to deliver software products and services. Accordingly, we propose a high level SPM model for federal universities which was adapted from a well known SPM reference model. Results and discussion provided in this paper can shed light into how to tailor a detailed SPM model for this specific domain.

Original languageEnglish
Title of host publicationSBSI'18 Proceedings of the XIV Brazilian Symposium on Information Systems
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery
Pages473-480
Number of pages8
ISBN (Electronic)9781450365598
DOIs
Publication statusPublished - 4 Jun 2018
Event14th Brazilian Symposium on Information Systems, SBSI 2018 - Caxias do Sul, Brazil
Duration: 4 Jun 20188 Jun 2018

Conference

Conference14th Brazilian Symposium on Information Systems, SBSI 2018
CountryBrazil
CityCaxias do Sul
Period4/06/188/06/18

Keywords

  • Digital Government
  • E-government
  • Software Product Management

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