Trouble on the road: Finding reasons for commuter stress from tweets

Reshmi Gopalakrishna Pillai, Mike Thelwall, Constantin Orasan

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Intelligent Transportation Systems could benefit from harnessing social media content to get continuous feedback. In this work, we implement a system to identify reasons for stress in tweets related to traffic using a word vector strategy to select a reason from a predefined list generated by topic modeling and clustering. The proposed system, which performs better than standard machine learning algorithms, could provide inputs to warning systems for commuters in the area and feedback for the authorities.
Original languageEnglish
Title of host publication2IS and NLG 2018 - Workshop on Intelligent Interactive Systems and Language Generation, Proceedings of the Workshop
PublisherAssociation for Computational Linguistics (ACL)
Pages20-25
ISBN (Electronic)9781948087889
Publication statusPublished - 2018
Externally publishedYes
Event2018 Workshop on Intelligent Interactive Systems and Language Generation, 2IS and NLG 2018, collocated with the 11th International Conference on Natural Language Generation, INLG 2018 - Tilburg, Netherlands
Duration: 5 Nov 2018 → …

Conference

Conference2018 Workshop on Intelligent Interactive Systems and Language Generation, 2IS and NLG 2018, collocated with the 11th International Conference on Natural Language Generation, INLG 2018
Country/TerritoryNetherlands
CityTilburg
Period5/11/18 → …

Funding

This research was supported by the European Union's Horizon 2020 research and innovation programme under grant agreement No 636160-2, the Optimum project www.optimumproject.eu.

FundersFunder number
Horizon 2020 Framework Programme636160-2

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