Understanding large display environments: Contextual inquiry in a control room

Lars Lischke, Sven Mayer, Andreas Preikschat, Markus Schweizer, Ba Vu, Paweł W. Wozniak, Niels Henze

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Research has identified benefits of large high-resolution displays (LHRDs) for exploring and understanding visual information. However, these displays are still not commonplace in work environments. Control rooms are one of the rare cases where LHRD workplaces are used in practice. To understand the challenges in developing LHRD workplaces, we conducted a contextual inquiry a public transport control room. In this work, we present the physical arrangement of the control room workplaces and describe work routines with a focus on the interaction with visually displayed content. While staff members stated that they would prefer to use even more display space, we identified critical challenges for input on LHRDs and designing graphical user interfaces (GUIs) for LHRDs.

Original languageEnglish
Title of host publicationCHI 2018 - Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationEngage with CHI
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450356206, 9781450356213
DOIs
Publication statusPublished - 20 Apr 2018
Externally publishedYes
Event2018 CHI Conference on Human Factors in Computing Systems, CHI EA 2018 - Montreal, Canada
Duration: 21 Apr 201826 Apr 2018

Publication series

NameConference on Human Factors in Computing Systems - Proceedings
Volume2018-April

Conference

Conference2018 CHI Conference on Human Factors in Computing Systems, CHI EA 2018
Country/TerritoryCanada
CityMontreal
Period21/04/1826/04/18

Keywords

  • Contextual Inquiry
  • Control Room
  • Large High-Resolution Displays
  • Multidisplay Environment

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