Understanding User Behavior in Digital Libraries Using the MAGUS Session Visualization Tool

Tessel Bogaard*, Jan Wielemaker, Laura Hollink, Lynda Hardman, Jacco van Ossenbruggen

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Manual inspection of individual user sessions provides valuable information on how users search within a collection. To support this inspection we present a session visualization tool, Metadata Augmented Graphs for User Sessions (MAGUS), representing sessions in a digital library. We evaluate MAGUS by comparing it with the more widely used table visualization in three representative tasks of increasing complexity performed by 12 professional participants. The perceived workload was a little higher for MAGUS than for the table. However, the answers provided during the tasks using MAGUS were generally more detailed using different types of arguments. These answers focused more on specific search behaviors and the parts of the collection users are interested in, using MAGUS’s visualization of the (bibliographic) metadata of clicked documents and selected facets. MAGUS allows professionals to extract more, valuable information on how users search within a collection.

Original languageEnglish
Title of host publicationDigital Libraries for Open Knowledge
Subtitle of host publication24th International Conference on Theory and Practice of Digital Libraries, TPDL 2020, Lyon, France, August 25–27, 2020, Proceedings
EditorsMark Hall, Tanja Mercun, Thomas Risse, Fabien Duchateau
PublisherSpringer
Pages171-184
Number of pages14
ISBN (Electronic)9783030549565
ISBN (Print)9783030549558
DOIs
Publication statusPublished - 2020
Event24th International Conference on Theory and Practice of Digital Libraries, TPDL 2020 - Lyon, France
Duration: 25 Aug 202028 Aug 2020

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12246 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference24th International Conference on Theory and Practice of Digital Libraries, TPDL 2020
CountryFrance
CityLyon
Period25/08/2028/08/20

Keywords

  • Digital libraries
  • Information visualization
  • Log analysis
  • Metadata
  • Search behavior
  • User study

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  • Cite this

    Bogaard, T., Wielemaker, J., Hollink, L., Hardman, L., & van Ossenbruggen, J. (2020). Understanding User Behavior in Digital Libraries Using the MAGUS Session Visualization Tool. In M. Hall, T. Mercun, T. Risse, & F. Duchateau (Eds.), Digital Libraries for Open Knowledge: 24th International Conference on Theory and Practice of Digital Libraries, TPDL 2020, Lyon, France, August 25–27, 2020, Proceedings (pp. 171-184). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12246 LNCS). Springer. https://doi.org/10.1007/978-3-030-54956-5_13