TY - JOUR
T1 - Urban Traffic Incident Management in a Digital Society: An Actor-Network Approach in Information Technology Use in Urban Europe
AU - Steenbruggen, J.G.M.
AU - Nijkamp, P.
AU - van der Vlist, A.J.
PY - 2014
Y1 - 2014
N2 - In the last two decades, traffic Incident Management (IM) has become an advanced new tool to reduce and prevent congestion on the road network, especially in urban areas. IM involves the coordinated interactions of many public and private actors. To support these tasks in an effective way, advanced information systems are becoming increasingly important. This paper offers a broad overview of the principles and practices of IM, with particular reference to the Dutch situation. It aims to provide an empirical analysis of the critical success conditions for effective IM in the Netherlands based on an Internet survey questionnaire administered to stakeholders. © 2013 Elsevier Inc. All rights reserved.
AB - In the last two decades, traffic Incident Management (IM) has become an advanced new tool to reduce and prevent congestion on the road network, especially in urban areas. IM involves the coordinated interactions of many public and private actors. To support these tasks in an effective way, advanced information systems are becoming increasingly important. This paper offers a broad overview of the principles and practices of IM, with particular reference to the Dutch situation. It aims to provide an empirical analysis of the critical success conditions for effective IM in the Netherlands based on an Internet survey questionnaire administered to stakeholders. © 2013 Elsevier Inc. All rights reserved.
U2 - 10.1016/j.techfore.2013.08.038
DO - 10.1016/j.techfore.2013.08.038
M3 - Article
SN - 0040-1625
VL - 89
SP - 245
EP - 261
JO - Technological Forecasting and Social Change
JF - Technological Forecasting and Social Change
IS - November
ER -
