Usage of internet-based career support

Svetlana N. Khapova*, Jörgen S. Svensson, Celeste P.M. Wilderom, Michael B. Arthur

*Corresponding author for this work

Research output: Chapter in Book / Report / Conference proceedingChapterAcademicpeer-review


The contemporary era of shifting employment arrangements invites more career self-management and greater individualized career support over the Internet. This study examines the usage of one such Web-based career support (WBCS) system, within an almost ideal setting for the usage of such technology: the information technology (IT) sector. The WBCS system was designed to support aspiring European IT professionals to make a career change toward or within the IT sector. A careful monitoring of the actual usage of the system showed, however, that full usage of the system was not reached. Although a large number of people signed up for the free-of-charge system, the actual usage of the system's career functionalities was quite limited. In the discussion section, this discrepancy between assumed career support needs and actual use is explored.

Original languageEnglish
Title of host publicationThe Internet and Workplace Transformation
PublisherTaylor and Francis AS
Number of pages15
ISBN (Electronic)9781315699530
ISBN (Print)0765614456, 9780765614452
Publication statusPublished - 18 Dec 2014


  • Career support system
  • Integrated career support
  • IT professionals
  • Web-based career support


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