Visibility and Performance of IT Incident Handling

J. Vlietland, H. van Vliet

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Original languageEnglish
Title of host publicationProceedings 8th International Conference on Software Process and Product Measurement (Mensura)
PublisherIEEE Computer Society
Pages203-212
Publication statusPublished - 2013

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