Abstract
Despite its wide diffusion, the impact of social media in professional contexts is still ambiguous. Some workers report an higher flexibility in their working hours, while others report an increase in the time they spent in working activities. In this paper, we investigate how city government managers perceive social media and which factors influence the usefulness of social media for municipal managers. Drawing from a survey of 2,500 managers in U.S. cities we argue that the diffusion of social media usage, the presence of social media policies or guidelines, and the technology capacity of the organization will positively affect the usefulness of social media for local manager outcomes.
Original language | English |
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Title of host publication | dg.o 2015 - Proceedings of the 16th Annual International Conference on Digital Government Research: Digital Government and Wicked Problems: Climate Change, Urbanization, and Inequality |
Editors | J. Zhang, Y. Kim |
Publisher | Association for Computing Machinery |
Pages | 318-319 |
ISBN (Electronic) | 9781450336000 |
DOIs | |
Publication status | Published - 27 May 2015 |
Externally published | Yes |
Event | 16th Annual International Conference on Digital Government Research, dg.o 2015 - Phoenix, United States Duration: 27 May 2015 → 30 May 2015 |
Conference
Conference | 16th Annual International Conference on Digital Government Research, dg.o 2015 |
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Country/Territory | United States |
City | Phoenix |
Period | 27/05/15 → 30/05/15 |