Wasting time on Facebook? When social media can be useful for local governments

Federica Fusi, Mary K. Feeney

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

Abstract

Despite its wide diffusion, the impact of social media in professional contexts is still ambiguous. Some workers report an higher flexibility in their working hours, while others report an increase in the time they spent in working activities. In this paper, we investigate how city government managers perceive social media and which factors influence the usefulness of social media for municipal managers. Drawing from a survey of 2,500 managers in U.S. cities we argue that the diffusion of social media usage, the presence of social media policies or guidelines, and the technology capacity of the organization will positively affect the usefulness of social media for local manager outcomes.
Original languageEnglish
Title of host publicationdg.o 2015 - Proceedings of the 16th Annual International Conference on Digital Government Research: Digital Government and Wicked Problems: Climate Change, Urbanization, and Inequality
EditorsJ. Zhang, Y. Kim
PublisherAssociation for Computing Machinery
Pages318-319
ISBN (Electronic)9781450336000
DOIs
Publication statusPublished - 27 May 2015
Externally publishedYes
Event16th Annual International Conference on Digital Government Research, dg.o 2015 - Phoenix, United States
Duration: 27 May 201530 May 2015

Conference

Conference16th Annual International Conference on Digital Government Research, dg.o 2015
Country/TerritoryUnited States
CityPhoenix
Period27/05/1530/05/15

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