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What Are We Augmenting? A Multidisciplinary Analysis of AI-based Augmentation for the Future of Work

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Abstract

While augmentation is commonly presented as a desirable path in AI development and implementation, we have not yet found a shared definition for this concept. As the verb “to augment” needs to be followed by a target, we raise the question: What is augmented with AI? Building on a literature review of the augmentation narratives in five different disciplines - i.e., labor economics, computer science, philosophy, management, and information systems - we identify eleven distinct augmentation perspectives taken by scholars of those fields, including the underlying theoretical concepts that indicate what is intended to be augmented. This paper contributes to theory by “going beyond augmentation as collaboration” and helping us to move “towards collaboration for augmentation”.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2022
Subtitle of host publication"Digitization for the Next Generation"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893615
Publication statusPublished - 2022
Event43rd International Conference on Information Systems: Digitization for the Next Generation, ICIS 2022 - Copenhagen, Denmark
Duration: 9 Dec 202214 Dec 2022

Publication series

NameInternational Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation"

Conference

Conference43rd International Conference on Information Systems: Digitization for the Next Generation, ICIS 2022
Country/TerritoryDenmark
CityCopenhagen
Period9/12/2214/12/22

Bibliographical note

Publisher Copyright:
© 2022 International Conference on Information Systems, ICIS 2022: "Digitization for the Next Generation". All Rights Reserved.

Keywords

  • artificial intelligence
  • Augmentation
  • human-AI interaction
  • multidisciplinary collaboration

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