When Cash Costs You: The Pain of Holding Coins Over Banknotes

Jay Zenkic*, N.L. Mead, Kobe Millet

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review

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Abstract

We hypothesize that the physical characteristics of cash lead to differences in “pain of holding” which influences spending. In one field study (rural India) and two controlled experiments (N=1,710), we tested that hypothesis by endowing people with coins or equivalently-valued banknotes and measuring their pain of holding and spending. Holding denomination constant (e.g., $1 coins vs. $1 banknotes), participants reported a greater pain of holding for coins (vs. banknotes) which in turn increased spending. These findings were consistent across three incentive-compatible experiments using a range of contexts (spending/donation), populations (Americans/Indians), and currencies (USD/INR). There was no evidence that coins were spent more than banknotes because of lower perceived purchasing power. Our findings suggest that the pain of holding contributes to under-saving, which may be especially problematic among vulnerable populations who rely on cash. Conceptually, we shed new insight on the denomination effect (greater spending of smaller than larger denominations) and the pain of paying (the aversive experience of spending money). Practically, we provide recommendations for practitioners who wish to encourage donations, spending, or saving.
Original languageEnglish
Pages (from-to)641-649
Number of pages9
JournalJournal of Consumer Psychology
Volume34
Issue number4
DOIs
Publication statusPublished - Oct 2024

Funding

This research benefited from the support of an Australian Government's Research Training Program Scholarship (Jay Zenkić) and an ING Think Forward Initiative Short‐Term Research Grant (Jay Zenkić and Nicole L. Mead). These funders had no role in the conduct, design, analysis, interpretation, or reporting of this research. We extend a warm thank you to Daniel Gregg, Nalini Janakiraman, Sanju Jain, and Rohith Reddy for their invaluable assistance in conducting the field study in India. We also thank the International Crops Research Institute for the Semi‐Arid Tropics for hosting the first author in India. Open access publishing facilitated by Deakin University, as part of the Wiley ‐ Deakin University agreement via the Council of Australian University Librarians.

FundersFunder number
Deakin University
Australian University Librarians

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