Why people don’t pay for news: A qualitative study

Tim Groot Kormelink*

*Corresponding author for this work

Research output: Contribution to JournalArticleAcademicpeer-review

Abstract

Getting users to pay for news remains a key challenge in journalism. With advertising revenues dwindling, news organizations have become increasingly dependent on reader revenue. This paper explores reasons news users have for not paying for (print and digital) news. 68 participants tried a free three-week newspaper trial subscription and afterward were interviewed about their considerations for (not) getting a paid subscription. Participants had four main reasons not to pay for news: price, sufficient freely available news, not wanting to commit oneself, and delivery and technical issues. A key finding is that digital entertainment subscriptions like Netflix and Spotify seemed central to how younger participants thought about paying for news. Another finding that stands out is that when referencing price, participants had a full print subscription in mind, even when their preferred subscription type was a less costly weekend-only or digital subscription. Participants also discussed future scenarios in which they might consider paying for news: a lower price, a flexible service, a one-stop for reliable news, the added value of higher quality news, and payment as a commitment device disciplining participants into actually reading the news.

Original languageEnglish
Pages (from-to)2213-2231
Number of pages19
JournalJournalism
Volume24
Issue number10
Early online date4 May 2022
DOIs
Publication statusPublished - Oct 2023

Bibliographical note

Publisher Copyright:
© The Author(s) 2022.

Keywords

  • Audience studies
  • news consumption
  • news habits
  • news subscription
  • news use
  • paying for news

Fingerprint

Dive into the research topics of 'Why people don’t pay for news: A qualitative study'. Together they form a unique fingerprint.

Cite this