Working around health information systems: The role of power

Iris Beerepoot; Jelmer Koorn; Inge van de Weerd; Bart van den Hooff; Henrik Leopold; Hajo A. Reijers

Working around health information systems: The role of power

Iris Beerepoot, Jelmer Koorn, Inge van de Weerd, Bart van den Hooff, Henrik Leopold, Hajo A. Reijers

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

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Abstract

In this paper we analyze the role of power relations in the emergence of workarounds in Health Information Systems (HISs). Using an explorative multi-case study of five healthcare organizations in the Netherlands, we identify 51 workarounds as well as the underlying power relations that underlie them. We distinguish two main types of power that are important for the emergence of workarounds: (1) hierarchical differences between actors and (2) system restrictions. Our study unpacks the link between power and HISs, illustrating how actors respond to hierarchical differences and system restrictions to exert their 'power to work around'.

Original language	English
Title of host publication	ICIS 2019 Proceedings
Subtitle of host publication	40th International Conference on Information Systems, ICIS 2019 Munich
Editors	Helmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal
Publisher	Association for Information Systems
Pages	1-17
Number of pages	17
ISBN (Print)	9780996683197
Publication status	Published - 2020
Event	40th International Conference on Information Systems, ICIS 2019 - Munich, Germany Duration: 15 Dec 2019 → 18 Dec 2019

Conference

Conference	40th International Conference on Information Systems, ICIS 2019
Country	Germany
City	Munich
Period	15/12/19 → 18/12/19

Keywords

Health Information Systems
Nurses
Physicians
Power
Workarounds

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2019_WorkingAroundHealthInformationSystems_TheRoleOfPowerFinal published version, 543 KBLicence: Article 25fa Dutch Copyright Act

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Beerepoot, I., Koorn, J., van de Weerd, I., van den Hooff, B., Leopold, H., & Reijers, H. A. (2020). Working around health information systems: The role of power. In H. Krcmar, J. Fedorowicz, W. F. Boh, J. M. Leimeister, & S. Wattal (Eds.), ICIS 2019 Proceedings: 40th International Conference on Information Systems, ICIS 2019 Munich (pp. 1-17). [1361] Association for Information Systems. https://aisel.aisnet.org/icis2019/behavior_is/behavior_is/2/

Beerepoot, Iris ; Koorn, Jelmer ; van de Weerd, Inge ; van den Hooff, Bart ; Leopold, Henrik ; Reijers, Hajo A. / Working around health information systems : The role of power. ICIS 2019 Proceedings: 40th International Conference on Information Systems, ICIS 2019 Munich. editor / Helmut Krcmar ; Jane Fedorowicz ; Wai Fong Boh ; Jan Marco Leimeister ; Sunil Wattal. Association for Information Systems, 2020. pp. 1-17

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title = "Working around health information systems: The role of power",

abstract = "In this paper we analyze the role of power relations in the emergence of workarounds in Health Information Systems (HISs). Using an explorative multi-case study of five healthcare organizations in the Netherlands, we identify 51 workarounds as well as the underlying power relations that underlie them. We distinguish two main types of power that are important for the emergence of workarounds: (1) hierarchical differences between actors and (2) system restrictions. Our study unpacks the link between power and HISs, illustrating how actors respond to hierarchical differences and system restrictions to exert their 'power to work around'.",

keywords = "Health Information Systems, Nurses, Physicians, Power, Workarounds",

author = "Iris Beerepoot and Jelmer Koorn and {van de Weerd}, Inge and {van den Hooff}, Bart and Henrik Leopold and Reijers, {Hajo A.}",

year = "2020",

language = "English",

isbn = "9780996683197",

pages = "1--17",

editor = "Helmut Krcmar and Jane Fedorowicz and Boh, {Wai Fong} and Leimeister, {Jan Marco} and Sunil Wattal",

booktitle = "ICIS 2019 Proceedings",

publisher = "Association for Information Systems",

address = "United States",

note = "40th International Conference on Information Systems, ICIS 2019 ; Conference date: 15-12-2019 Through 18-12-2019",

}

Beerepoot, I, Koorn, J, van de Weerd, I, van den Hooff, B, Leopold, H & Reijers, HA 2020, Working around health information systems: The role of power. in H Krcmar, J Fedorowicz, WF Boh, JM Leimeister & S Wattal (eds), ICIS 2019 Proceedings: 40th International Conference on Information Systems, ICIS 2019 Munich., 1361, Association for Information Systems, pp. 1-17, 40th International Conference on Information Systems, ICIS 2019, Munich, Germany, 15/12/19. <https://aisel.aisnet.org/icis2019/behavior_is/behavior_is/2/>

Working around health information systems : The role of power. / Beerepoot, Iris; Koorn, Jelmer; van de Weerd, Inge; van den Hooff, Bart; Leopold, Henrik; Reijers, Hajo A.

ICIS 2019 Proceedings: 40th International Conference on Information Systems, ICIS 2019 Munich. ed. / Helmut Krcmar; Jane Fedorowicz; Wai Fong Boh; Jan Marco Leimeister; Sunil Wattal. Association for Information Systems, 2020. p. 1-17 1361.

Research output: Chapter in Book / Report / Conference proceeding › Conference contribution › Academic › peer-review

TY - GEN

T1 - Working around health information systems

T2 - 40th International Conference on Information Systems, ICIS 2019

AU - Beerepoot, Iris

AU - Koorn, Jelmer

AU - van de Weerd, Inge

AU - van den Hooff, Bart

AU - Leopold, Henrik

AU - Reijers, Hajo A.

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N2 - In this paper we analyze the role of power relations in the emergence of workarounds in Health Information Systems (HISs). Using an explorative multi-case study of five healthcare organizations in the Netherlands, we identify 51 workarounds as well as the underlying power relations that underlie them. We distinguish two main types of power that are important for the emergence of workarounds: (1) hierarchical differences between actors and (2) system restrictions. Our study unpacks the link between power and HISs, illustrating how actors respond to hierarchical differences and system restrictions to exert their 'power to work around'.

AB - In this paper we analyze the role of power relations in the emergence of workarounds in Health Information Systems (HISs). Using an explorative multi-case study of five healthcare organizations in the Netherlands, we identify 51 workarounds as well as the underlying power relations that underlie them. We distinguish two main types of power that are important for the emergence of workarounds: (1) hierarchical differences between actors and (2) system restrictions. Our study unpacks the link between power and HISs, illustrating how actors respond to hierarchical differences and system restrictions to exert their 'power to work around'.

KW - Health Information Systems

KW - Nurses

KW - Physicians

KW - Power

KW - Workarounds

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BT - ICIS 2019 Proceedings

A2 - Krcmar, Helmut

A2 - Fedorowicz, Jane

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PB - Association for Information Systems

Y2 - 15 December 2019 through 18 December 2019

ER -

Working around health information systems: The role of power

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