Working around health information systems: The role of power

Iris Beerepoot, Jelmer Koorn, Inge van de Weerd, Bart van den Hooff, Henrik Leopold, Hajo A. Reijers

Research output: Chapter in Book / Report / Conference proceedingConference contributionAcademicpeer-review

13 Downloads (Pure)

Abstract

In this paper we analyze the role of power relations in the emergence of workarounds in Health Information Systems (HISs). Using an explorative multi-case study of five healthcare organizations in the Netherlands, we identify 51 workarounds as well as the underlying power relations that underlie them. We distinguish two main types of power that are important for the emergence of workarounds: (1) hierarchical differences between actors and (2) system restrictions. Our study unpacks the link between power and HISs, illustrating how actors respond to hierarchical differences and system restrictions to exert their 'power to work around'.

Original languageEnglish
Title of host publicationICIS 2019 Proceedings
Subtitle of host publication40th International Conference on Information Systems, ICIS 2019 Munich
EditorsHelmut Krcmar, Jane Fedorowicz, Wai Fong Boh, Jan Marco Leimeister, Sunil Wattal
PublisherAssociation for Information Systems
Pages1-17
Number of pages17
ISBN (Print)9780996683197
Publication statusPublished - 2020
Event40th International Conference on Information Systems, ICIS 2019 - Munich, Germany
Duration: 15 Dec 201918 Dec 2019

Conference

Conference40th International Conference on Information Systems, ICIS 2019
CountryGermany
CityMunich
Period15/12/1918/12/19

Keywords

  • Health Information Systems
  • Nurses
  • Physicians
  • Power
  • Workarounds

Fingerprint

Dive into the research topics of 'Working around health information systems: The role of power'. Together they form a unique fingerprint.

Cite this